Acolyte-Ai

Customer Support

Need help with your account, a subscription, or the platform? We're here to help.

Email us anytime
We typically respond within 1 business day.
Contact Support

What we can help with

Account & login
  • Sign-up or sign-in issues
  • Password resets
  • Team member access
Billing & subscription
  • Subscription questions
  • Updating your card
  • Cancellations & refunds
Using the platform
  • Underwriting & income tools
  • Opportunities engine
  • Mobile app access

Billing & cancellation

Subscriptions are billed monthly and you can cancel at any time — your access continues through the end of your current billing period. For cancellation or refund requests, email us at the address above and we'll take care of it.

Privacy

For details on how we handle your information, see our Privacy Policy.